JOB SUMMARY

The Bar Supervisor is responsible for leading bar operations to deliver exceptional guest service in a refined, welcoming environment. This role combines hands-on bartending with leadership responsibilities, including supervising bar staff, managing inventory, and ensuring alignment with the hotel’s standards of service and hospitality.

ESSENTIAL DUTIES AND RESPONSIBILITIES -THE ESSENTIAL FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Oversees daily bar operations and team performance ensuring service consistency and guest satisfaction.
• Provides on-the-job training, mentorship, and guidance to bar staff.
• Works closely with leadership and banquet/event teams for bar setups and service during hotel functions.
• Prepares and serves alcoholic and nonalcoholic beverages to hotel patrons when needed.
• Creates and manages staff schedules to ensure optimal coverage and service efficiency.
• Oversees daily opening and closing procedures, cash handling, and POS accuracy when on shift.
• Manages inventory levels and ordering of liquor, mixers, bar tools, and supplies.
• Enforces company policies and ensures bar staff adhere to all state and local alcohol service laws.
• Maintains a clean, organized, and upscale bar environment aligned with hotel standards.
• Approaches all encounters with guests and team members in attentive, friendly, courteous, and service-oriented manner.
• Assist in ensuring guest are of legal drinking age by checking photo IDs.
• Handles guest complaints with professionalism, ensuring issues are resolved or addressed as needed.
• Uses proper judgment and, when necessary, refuses service to patrons who are intoxicated or disruptive.
• Performs other duties as requested.

EDUCATION/EXPIRIENCE REQUIRED:

   MINIMUM EDUCATION:

• High School Diploma or equivalent required

   MINIMUM EXPIRIENCE: 

• Extensive knowledge of drink preparation or service.
• Knowledge of local and state liquor laws, health codes, and safety standards.
• Completion of mixology, bar keeping, or other related training required. 
• At least one year of related experience or supervisor role preferred.

   MINIMUM SKILL REQUIREMENTS:

• Strong leadership and team management skills in a fast-paced environment
• Excellent interpersonal skills and focus on service consistency and guest satisfaction.
• High attention to detail with strong organizational skills.
• Ability to manage multiple functions simultaneously and maintain composure and objectivity under pressure. 
• Ability to learn cash register software and system processes used by the bar.
• Ability to apply basic mathematical concepts and use a calculator.
• Ability to speak, read, and write English. Ability to effectively communicate to managers, and co-workers.

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:

• Must be able to stand and walk for a prolonged period of time.
• Must be able to use hands to finger, handle or feel; reach with hands and arms; climb or balance; and twist, bend, stoop, kneel, crouch, or crawl.
• Must be able to occasionally lift, move, push, and/or pull up to 15 pounds.
• Must be able to frequently use computer and other special operating equipment.
• Must be of legal drinking age.

Employment is contingent upon successful completion of a background and drug test.

JOB CODE: 1000258